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The Security Supervisor learning plan is aimed at improving the leadership skills and operational practices of both new and veteran security supervisors. This series focuses on leadership, use of communications, customer service and prioritization, risk management, crisis and emergency intervention and professional standards.
Security Supervisor Learning Plan
Leadership and Management Courses
- Defining a Professional
- Using Instructional Videos: A Short Course for Trainers
- Infectious Diseases
- Reducing Liability and Officer Risk Through Customer Service
- The Performance Evaluation: Make It Work for You
- Exceeding Management Expectations: The Key to Career Growth
- Professional Development
- Charisma: Developing Leadership Abilities
- Physical Security Surveys
- Post Orders, Pass-on Logs and the Flow of Information
- Slip and Fall Incident
- ABCs of Risk Management
- Legally Defensible Training Tactics, Part 1
- Legally Defensible Training Tactics, Part 2
- Identifying and Correcting Common Errors in Report Writing
- Report Right: The Write Way
- The Important Aspects of Report Writing
- Writing Better Reports
- Internal Loss Control: The Protection Officer's Role
- Laptop Theft Prevention
- Canadian Legal Aspects of Security, Part 1
- Canadian Legal Aspects of Security, Part 2
- Interviewing at the Scene
- Interpersonal Skills for Security Officers
- Proxemics and Personal Space
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- Security and Police Relations
- Introduction to Emergency Management, Part 1
- Introduction to Emergency Management, Part 2
- Public Relations
- Public Relations in the Retail Setting
- Special Events: Success is in the Planning
- Protests and Demonstrations
- Ethics: Making Ethical Decisions
- Preparing for the CPP Examination, Part 1
- Workplace Violence: The Security Officer's Role
- Inspections
- Intelligence Gathering: The Security Officer's Role
- The Impact of Technology Upon Security
- A Security Officer's Guide to Hate Crimes
Supervisor Excellence Courses
- Behavior and Motivation
- Career Development Opportunities
- Principles of Leadership, Part 1
- Principles of Leadership, Part 2
- Employee Performance Evaluations
- Substance Abuse
- Time Management
- Effective Communication
- Discrimination and Affirmative Action
- Counseling and Sexual Harassment
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