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The Security Patrol Officer II learning plan offers high-quality video programs including real-world demonstrations and actual situations in which personnel can react, thereby increasing engagement, retention and results. The learning plan is stocked with modules of life and infrastructure protection security patrol courses and additional specialty security training courses embedded in training curriculums such as Campus, Casino, Healthcare and Shopping Center Security.
Security Patrol Officer II Learning Plan
Security Patrol Courses
- Attention to Detail: An Equipment Check for the Security Officer
- First Response to Felony Crimes
- High-Rise Building Security
- Observation Skills
- Courage: Your Competitive Edge
- Damaged Goods: A Security Officer's Guide to Vandalism
- Developing and Improving Observational Skills
- Fixed Posts: The Professional Approach
- Security in a Lobby or Reception Area
- What You Should Know About Patrolling
- Search and Escort
- Tactical Responses to Practical Situations: Just Another Day on the Job
- Dealing with Trespassers
- Developing Your Visual Expertise
- Handling Emergency Situations
- Evacuation: The Role of the Security Officer
- Dispatch Operations
- Crime and Incident Scene Investigations, Part 1
- Effective Interviewing
- Defusing Conflict and Crisis
- Mentally Ill Persons: Strategic Verbal Strategies
- Being Assertive Without Being Rude
- Command Presence
- Communicating With Angry People: The 7-6-5 Method
- Dealing with Aggression
- Dealing with the Elderly
- Dealing with the Intoxicated Individual
- Engaging the Customer
- Handling an Irate Individual and Access Control to Executive Offices
- Professional Communication
- Tactical Communications
- Handling Customer Complaints
- Verbal Judo Part 1: The Art of Communication
- Verbal Judo Part 2: The Art of Mediation
- Security Officer Safety
- Make It Safe: Your Workplace, Your Job
- Effective Enforcement Techniques
- Event Security: A Professional Perspective
- Edged Weapon Defense
- Knife Defense: Sudden Attack
- Non-aggressive Defense: The S.T.A.R. System
- Staying Safe Through Tactical Thinking
- Weapon Retention Tactics
- Officer Survival: Tactics and Techniques
- Principles for the Use of Force
- OC Spray: What Every Security Officer Should Know
- Fire Safety Basics
- First Aid Essentials
- First on Scene: CPR, Choking, and AED
- First on Scene: Medical Emergency Action
- Stand and Deliver: A Security Officer's Guide to Testimony
- Event Security
- Hazmat Awareness for Security
- Traffic Safety and Control
- Defensive Driving for Security Officers
- H1N1 Flu: Issues and Answers for Private Security
- Crime and Incident Scene Investigations, Part 2
- Stalking, Domestic Violence and the Workplace
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Bomb Threats: Reality vs. Perception, Part 1
- Bomb Threats: Reality vs. Perception, Part 2
- Defending and Responding to the Threat of Bombing
- Attention to Detail
- Gang Trends
- Suburban Gangs, Part 1
- Suburban Gangs, Part 2
- Diversity Awareness and Sexual Harassment
- Computer and Information Security
- Detection Procedures: Dogs and Metal Detectors
Healthcare Security Courses
- Access Control
- Aggressive Behavior Management
- Emergency Department Security
- High-Rise Building Security - Healthcare
- Parking Lot Security
- Interacting With Disturbed Persons
- Defensive Techniques
- Report Writing for Healthcare Security Officers
- Disaster Management for Healthcare
- Fire Apparatus and Response
- Hostage Situation in the Healthcare Setting
- Infant Abduction
- Infant Abduction: Prevention Through a Multidimensional Approach
- Infant Abduction: Security Equipment and Systems
- Bloodborne Pathogens
- Drug Diversion
- Loss Prevention
- Legal Issues for Healthcare Security Officers
- The Security Management Plan and the Healthcare Security Officer
Shopping Center Security Courses
- General Security Officer Orientation
- Handling Shoplifters
- Patrol Operations
- Emergency Response
- Report Writing
- Crime Scene Responsibilities
- Legal Responsibilities
- Juveniles and Gangs
Campus Security Courses
- Physical Security in the School Environment
- Residence Hall Security
- Special Events
- Critical Incident Response in the School Environment
- Fire and Emergency Response Planning
- Campus Awareness and Crime Prevention
- Crime and Incident Scene Protection
- Report Writing
- Alcohol Abuse on Campus
- Campus and Community Relations
- Legal Responsibilities
Casino Security Courses
- Role of the Security Officer in the Casino Industry
- Security Officer Procedures in the Casino Industry
- Emergency Procedures in the Casino Industry
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