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Good communication is vital to effective security guard management. Learn how the primary responsibility of any security guard manager is providing guidance for officers through appropriate and timely counseling. Effective delegation also plays a key role to the development of personnel and crucial to the development of your management skills. Measure productivity as well as assess the activity and efficiency of the overall security force.
Security Guard Management Training Benefits
Aimed at improving the leadership skills and operational practices of both new and veteran security professionals the security guard management training series covers vital skill building topics such as leadership, communication, customer service and prioritization.
- Influences that determine the behavior and motivation of every individual
- How security supervisors can become security leaders
- Security officer Code of Ethics and how compliance with exact standards improves security
- How layered security operates and the purpose of patrols and how those patrols should be performed
- The supervisor’s role in handling specific cases of substance abuse
- Factors that may affect communication and provide methods to overcome barriers
- Establish the steps for an effective planning phase
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Security Guard Management Training Courses
- ABCs of Risk Management
- Avoiding Legal Liability: The Security Officer’s Role
- Avoiding the Lawsuit
- Behavior and Motivation
- Career Development Opportunities
- Counseling and Sexual Harassment
- Customer Service as a Security Function
- Defining a Professional
- Discrimination and Affirmative Action
- Effective Communication
- Emergency Preparedness and Crisis Management
- Employee Performance Evaluations
- Handling Multiple Priorities
- Leadership Principles
- Legal Aspects, Parts 1 and 2
- Performance Evaluation: Making it Work For You
- Performance Evaluation: The Supervisor’s Perspective
- Principles of Leadership, Part 1
- Principles of Leadership, Part 2
- Professional Standards
- Public Relations
- Radio Operations
- Reducing Liability and Officer Risk Through Customer Service
- Security's Role in Reducing Business Risk
- Sexual Harassment
- Substance Abuse
- Supervisor Communication
- The Performance Evaluation: Make It Work for You
- Time Management
- Using Instructional Videos: A Short Course for Trainers
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